Our Mission
Docutone will be the UK’s leading producer of audio documentaries, with a strong brand synonymous with professionalism; trust & dignity; and quality production; that places our client at the heart of what we do.
Our people are their best because they care about creating our product and delivering our service.
Our clients love the Docutone brand because we are friendly, trustworthy, dedicated and diligent professionals, who care passionately about every client and every product.
Our product is the highest quality, sophisticated but affordable and accessible, created using innovative, industry-leading technology in a contemporary style, dignified, clear and concise.
Our Values
We trade ethically.
We pay a living wage and provide great benefits and working conditions. We expect our suppliers to hold the same high standards. We are honest and accurate in conducting our business, and clear in our offer.
Our people are our biggest asset.
Our inclusive culture means our people invest in our brand and our products. We promote diversity of thought and inclusivity of action so our people are the best version of themselves, where they feel valued, developed, and enabled.
We care for the environment.
We source locally and aim to operate a carbon-neutral model of trade. We minimise our logistics chain and use recyclable materials wherever possible. We use energy efficient technology to reduce environmental impact.
We care for every client.
We deliver prompt, accurate, quality service, matched to the individual needs of each client. We are responsive to feedback, and pursue a broad and inclusive client base. We respect privacy and data, with clear customer policies.
We support our communities.
We champion local causes or charities which match our values & ethics. We understand one size doesn’t fit all, so adapt to the communities we work within. We support our staff in supporting their communities & local charities.
We deliver the best products.
Our team follow easily understood, frictionless processes, to drive accuracy, supported by a simple supply chain. We embrace a feedback culture, actively monitoring quality output. We innovate and invest in best use of technology.